???? ORDER FULFILMENT UPDATE
Dear Agents, please take note:
• We currently operate with 3 different databases to maximize the number of orders we can successfully serve.
• Platform A: Processes about 80% of orders within instant to 15mins
• Platform B: Processes about 60% of orders within 10 to 2 hours
• Platform C: Can process up to 95% of orders, but delivery can take up to 24 hours, so the order status may not update until the following day.
• Important: A delay in status updates does not necessarily mean a delay in delivery.
• Only about 5% of orders are routed through Platform C, mainly when necessary.
We are doing our utmost best to ensure as many orders as possible are served. Otherwise, we could simply limit processing to Platforms A & B but that would mean rejecting orders that could successfully go through Platform C.
Please bear with us as we work to maximize successful deliveries. ????
Best regards ????